A custom web domain must access your Website as a Service site - i.e., The web address your users type into their browser to access your branded site.

We recommend setting up your Website as a Service site to be accessible as a sub-domain. This way, your marketing/public-facing website can sit on your primary "www" domain. 

For example, say you register a domain of mydomain.com.

You should set up your marketing website on www.mydomain.com. On the marketing site, you can have a "User Login" link to secure.mydomain.com, which takes users to your Website as a Service site.

Once you decide what domain/subdomain to use for your WaaS site, add this to your platform settings.

CONTENTS

• Adding Your Domain Name
• Hosting Services

Adding Your Domain Name

Navigate to Platform & Billing > Branding Center > Site Branding. On Site Branding under General is where you can enter your chosen domain / sub-domain.

Settings applied on Site Branding will tell our platform to use your branding, logos, CSS, etc., to any web traffic via your chosen name.

Fantastic work, but you are not done yet!

You must still tell your domain registrar to forward all requests to the given name. Otherwise, web traffic to your chosen domain name will go nowhere.

You do this by creating a CNAME record for your chosen domain name, with the CNAME record pointing at our cloud platform address.

A CNAME, or Canonical Name record, is an entry within the Domain Name System (DNS) that specifies where a user can find your web pages or any other URL. You'll use the CNAME to point your custom domain at your Website as a Service site on our platform.

Be sure to choose the correct DNS record type - using an "A" record, for example, will not work!

The specific platform address to point at depends on where your account is being hosted. We've used generic domains name to completely hide our involvement in the delivery of the service so that nobody will know that nomorePAPER is behind the service.

So choose the relevant cloud platform address to point at from above, then go ahead and create the CNAME record via your domain registrar's administration area :)

NOTE
Changes to DNS records are usually available quickly, but it can take up to 24 hours to reflect.
This is because the DNS changes need to be propagated around the internet.

Hosting Services

Each hosting service has slightly different ways to create CNAME records.
Guidelines are provided here for some of the common services.
When in doubt, check with the company you're using for additional help or instructions.

• GoDaddy.com
• ix web hosting
• 1and1
• EveryDNS.net
• Yahoo!SmallBusiness
• No-IP
• DNS Park
• Other hosting services

GoDaddy.com

See the help page in the GoDaddy support area:

Add a CNAME record | Domains - GoDaddy Help

Edit a CNAME record | Domains - GoDaddy Help

1. Make sure you set the Alias as the subdomain you want to use.
   For example, if you picked secure.mydomain.com as your WaaS site address, enter secure as the entry under Name.
2. Enter the relevant cloudapp.net node address under Points to Host Name.

ix web hosting

1. Log in to your account at ix web hosting.
2. Click Manage below the Hosting Account section.
3. On the left side, click the domain you'd like to use with your WaaS site.
4. Next to DNS Configuration, click EDIT.
5. Click Add DNS CNAME Record.
6. Under Name, enter only the subdomain you want to use. For example, if you picked www.mydomain.com as your WaaS site address, enter www as the entry under Name.
7. Enter the relevant cloudapp.net address under Data.
8. Click Submit.

1and1

1. Log in to your account at 1and1.
2. If it's not already selected, click the Administration tab.
3. Click Domains. The Domain Overview page appears.
4. From the New drop-down menu, select Create Subdomain. (If you've already created a subdomain for your WaaS site address, skip to step six.)
5. Enter only the subdomain you want to use, and click OK. For example, if you chose www.mydomain.com for your WaaS site address, you should enter www here.
6. Select the checkbox next to the subdomain that you will be using. (Example:www.mydomain.com)
7. From the DNS menu, select Edit DNS Settings.
8. Click the radio button next to CNAME.
9. Enter the relevant cloudapp.net node address next to Alias.
10. Click OK.

EveryDNS.net

1. Log in to your account at EveryDNS.net.
2. On the left side, click the domain you'd like to use with your WaaS site.
3. Since EveryDNS.net is your hosting service, not your domain registrar, be sure your domain points to EveryDNS.net's nameservers. This will allow your CNAME record configuration to take effect.
4. Below Add a Record. You can create your CNAME record.
5. Next to Fully Qualified Domain Name, enter only the subdomain you want to use. For example, if you picked www.mydomain.com as your WaaS site address, enter www as the entry next to Fully Qualified Domain Name.
6. Select CNAME as the Record Type.
7. Enter the relevant cloudapp.net node address as the Record Value.
8. Click Add Record.

Yahoo!SmallBusiness

1. Log in to your account at smallbusiness.yahoo.com.
2. Click Domain Control Panel below the domain you want to use with your WaaS site.
3. Click Manage Advanced DNS Settings.
4. Click Add Record.
5. In the Source field, enter only the subdomain you want to use. For example, if you designated www.mydomain.com as the address of your WaaS site, enter www in the Source field.
6. Enter the relevant cloudapp.net node address in the Destination field.
7. Click Submit.

No-IP

1. Log in to your account at No-IP.
2. On the left side, click Host/Redirects.
3. Click Manage underneath Host/Redirects.
4. Click Add for a new entry, or click Modify and skip to step six for an existing entry.
5. Enter the hostname (example: www from www.mydomain.com), and select your domain name.
6. Select DNS alias CNAME at the host type.
7. Enter the relevant cloudapp.net node address as the Target Host and click Modify.

DNS Park

1. Log in to your account at DNS Park.
2. On the left side, click DNS Hosting.
3. Click the domain you'd like to use with your WaaS site.
4. Since DNS Park is your hosting service, not your domain registrar, be sure your domain points to DNS Park's nameservers. This will allow your MX record configuration to take effect.
5. Click Alias Records.
6. Under Host Name, enter only the subdomain you want to use. If you picked www.mydomain.comas your WaaS site address, enter www.
7. Under Destination Name, enter the relevant cloudapp.net address.
8. Click Add Alias.

Other hosting services

1. Log in to your account on your hosting service's website, and go to the DNS management page.
   Since CNAME records are special Domain Name Service (DNS) records, they may be in sections such as DNS Management or Name Server Management. You may have to enable advanced settings to create a CNAME record.
2. Delete existing CNAME entries for the address you want to use with your WaaS site.
   Before entering a new CNAME record to point to nomorePAPER, you should first delete any existing entries for the same alias. 
3. Use the information in the following table when you create your CNAME record.
   If your service requires you to enter server information directly into the DNS tables, the entry below must have a type of CNAME associated with them.