Our Signature field allows the capturing of signatures in the following ways:

  • Shared Device Signature Capture:
    Users can share a device, which can be handed to the person required to capture the signature.

  • Contactless Signature Capture: 
    Using the "Contactless Signature" capture feature allows you to avoid sharing devices.


In this article

  • Example Scenario
    • Shared Device Signature Capture
    • Contactless Signature Capture
  • Adding a Contactless Signature
    • Usage Flow
    • Customizing Buttons
    • QR Code Scanning
    • Applying a Watermark

Example Scenario


The delivery of a package needs to be signed off on by a courier and a receiver. 


Shared Device Signature Capture


The courier fills out a digital form, adds their signature, and hands the device to the receiver so they can capture their signature.

 

The courier and receiver are in contact with the same device. Contact.

 

Contactless Signature Capture


The courier fills out a digital form, adds their signature, and presents an in-app QR Code on their device for the receiver to scan using their own device. This launches the receiving device's native browser with a web page allowing them to add their signature using their own device.

 

The courier and receiver do not touch the same device. Contactless!

 

Adding a Contactless Signature


When designing a Data Entry Form, after adding a Signature field and selecting it to view the field's properties, tick the Contactless Capture checkbox under Basic Properties.




Usage Flow


Launch the mobile client app and the respective form with the Signature field added, and when ready to capture a Contactless signature, simply:

  1. Select “Show QR” on Device1
  2. Scan the QR code with Device2
  3. Allow Device2 to sign and “Save Signature”
  4. Select “Get Sign” on Device1 to display Device2's signature


The image below shows the flow from Device1 to Device2 and back to Device1.



Yes, it's that simple! But, this one "simple" feature has the potential to prevent complications that could arise from multiple users being in contact with the same device, allowing you to go Contactless.



Customizing Buttons


The Show QR, Get Sign, and Sign Screen buttons are core options to configure for the contactless signature field.


The button editing options available are:


Editing OptionsDescription
Select ButtonSelect the button you wish to edit.
Display text
Required		Edit the display text to whatever you want. Default: Show QR, Get Sign, Sign Screen.
Edit FontYou can edit the font size (Small, Medium, large), style (bold/italics), and text color.
Button colourEdit the color of the button



QR Code Scanning


Most smartphones can identify a QR code using the device's default camera and prompt the user to take action. Alternatively, numerous QR scanner apps are available in respective app stores.


Android
A built-in QR code scanner on some Android devices is accessible by launching the default camera or Google Lens.

iOS
The iOS camera app is able to identify a QR code and prompt a user for what action to take.


Applying a Watermark


A watermark can be configured under the Signature field's Advanced Options properties to automatically add a watermark to the captured signature, making it more legally compliant and audit-ready.



This feature supports

  • Dynamically generated multi-lined text
  • Custom text color, size, and position
  • Watermark background color
  • Stroke outlined text


The text stamped on the signature is driven by static text, formula, or a combination of both (not just a data name reference), with options to customize the color of the text and its position in the signature.


When using a formula in a Text Builder, the formula needs to be wrapped in a single curly and round brace tag, {( )}.


Example

Formula to generate watermark:

Date: {( IMGDATE({{mediaField}}) )} {( '\n' )} GPS: {( FORMAT-GEO({{mediaField}}, 'DMS') )}


Watermark Text displayed on signature:

Date: 2025-03-25T13:35:31-03:00

GPS: 32°59'6"S 68°51'7"W