nomorePAPER

If you have questions, need help or encounter a problem or issue with our platform or apps, simply get in touch with our dedicated support team. All sup...

You must have been registered as a app user in order to log into the mobile app. Once you are set up as an app user on the website, you will receive an em...

Screens and all other content is updated on the device at pre-defined synchronisation intervals that occur in the background when the app is running. ...

More than likely you have added a Folder to your account - either directly or by installing an example app like the Field Sales App. When a Folder i...

Most likely the files in question have not finished uploading from the app yet. When a form entry is completed, the answer values are prioritised and ...

Here is the current rule of thumb when it comes to restricting visibility/access to content across the platform: Access Permissions control the user...

Behind our main web platform, we run a set of dedicated worker servers that process platform generated jobs in the background. These jobs are usually gene...

Native apps are available for Android, iOS and Windows devices. Refer to the details below to see the minimum supported version for each of these operat...

Our priority is ensuring that the data you capture on devices as well as store on our platform is as secure as possible. To this end our platform utilises ...

Our platform uses SendGrid as our bulk emailing service, which means that all emails sent from our platform will run through SendGrid and be delivered by Se...